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Why choose a business mobile contract vs consumer?

We can help you weigh up the benefits of switching to a business mobile contract

Although commonly perceived as cheaper, a consumer contract could end up costing you much more in lost business due to less responsive service and lengthy handset replacement times. This fact does seem to be recognised by 57% percent of UK SOHO businesses, who have already chosen a business mobile contract. However, what that also indicates is that almost half of small businesses are relying on a personal contract. This puts their businesses at risk from a variety of scenarios that could see them disconnected from their valuable clients and team members.

Imagine a scenario where a plumber’s mobile phone has stopped working. Under this situation the plumber will not be able to receive incoming calls from potential customers, who have sprung a leak or suffered a blockage. Confounding the costs, the plumber may not only lose new or repeat business but may have spent precious funds on costly ads in publications, directories or online. Some clients may even think the plumber has ceased trading and gone out of business. So in this scenario it is imperative that the phone is back working as soon as possible to minimise the impact.

It has become an increased necessity for small businesses like plumbers and electricians, to be available at all times, both over the phone and via email, social media & chat.

The reasoning for SOHOs not having a business contract has traditionally been one of perceived cost. Consumer focused deals are often believed to be cheaper. On the face of it, while the monthly line rental can be slightly cheaper, the overall bundle and service proposition is often not as rich and could leave our fictional plumber in hot water.

The key benefits of a business contract

Quick faulty handset replacement

One of the main benefits of a business contract is a fast, like-for-like, warranty replacement. Continuity of service is essential and the business mobile phone contract recognises this. Other 3rd parties and network providers may vary in terms of response times, but what a business contract offers you across the board is a much faster replacement service which you can’t put a price on when you risk losing business. With us you’ll receive your new handset(s) within 48 hours.

Dedicated service

A fast resolution and response to issues is desired and professionals and small businesses cannot afford to spend untold hours chasing a resolution. At, you get direct access to our service team and account managers who are only too happy to help.

Making accounting easy

A business mobile phone is also a legitimate business expense and as such it is tax deductible. Further costs can be saved through business share tariffs, which give free calls between users and keep costs down with shared allowances that ensure businesses do not pay for unnecessary individual allowances.

Cost effective, better value for money tariff solutions

Business mobile phone contracts are offered with a tariff structure review, clearer billing and mix and match network solutions to ensure that regionally located businesspersons have the best possible coverage.

For sole traders, it is sometimes fair for them to argue that they do not require a separate contract for business and personal use. But, when we consider the potential risks of staying on a consumer contract, then a single business contract may a better option.

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