Testimonials

Being with Yourmobile.com is like a breath of fresh air! Everything explained in crystal clear detail and the support has been second to none. The personal portal is a fantastic tool for keeping track of our bills.

I wanted to send you this email as gratitude for all your help in getting me out of the contract with Vodafone and all the issues going with it. you said that you and your company would be able to sort out the problem and get me on a new contract, everything that you said and did would be done and everything went smoothly, once again thank you I would recommend you to anyone.

When it comes to taking calls regarding telecoms, I am always sceptical as there are a lot of companies out there that talk a good game, but Yourmobile.com absolutely deliver!
We have 7 mobiles with them on bespoke tariffs to meet our requirements and the Customer Service is exceptional.

Since our company has been signed up to yourmobile.com, we have had great service throughout, a smooth transition with the new handsets for our employees and booster boxes we received for our offices. Yourmobile.com cater for our requirements at any time of the day, and we are very happy to be their customer and would recommend to anyone else.

I’d just wanted to let you know how happy I am with the service your senior Account manager, Sam Rudge provided. Organising phone contracts and selecting the right plans can be quite problematic and given the length of time you are tied in with the companies.
It helps to feel certain about the decisions you are making. Sam provided me with all the information in a clear and easily digestible way - generally taking the pain out of the whole business. I feel confident in recommending your firm to colleagues and associates, based on the care received so far - I will reiterate my thanks again to Sam.

I wish to express my gratitude to your service team for their care whilst I have been a customer with your company. A special mention must go to My Account Manager as she operates with a ‘no problem’ attitude no matter what challenges I have put in front of her. Her attitude is purely helpful and it has been a genuine pleasure to speak with her over the last year, thank you.

Thank you to Rachael Carter - for what was possibly the smoothest, most polite and transparent sales process I’ve been taken through.

Yourmobile.com took the stress away from finding my new business tariff. The team are always willing to help and bend over backwards with any questions we have (and we had a lot)!

Yourmobile.com took the stress away from finding my new business tariff. The team are always willing to help and bend over backwards with any questions we have (and we had a lot)!

I have been using Yourmobile for the past few years now and I cannot fault the service, nothing is ever too much trouble. When I started using more data Yourmobile contacted me to discuss my options and was able to ensure that I had an increased allowance for a tiny increase in the bill. They have also found me a good deal on a mobile wfi device that I can use in place of expensive broadband and because it’s portable if I am working away I know I will always be connected. From the first point of contact with the Account Manager to dealing with the customer services team, I couldn’t ask for more.

This is the first time I have written to a company to thank them for the brilliant service they have given me. Rachael my account manager has been great, when I needed a new phone she was able to recommend one that was best for me with a decent storage and with the unlimited data that I needed as I work away from the office 99% of the time. I like the my plan portal as I can see my bills in almost real time this is much better than I had before at my previous network where there was a delay in the app. The whole experience has been excellent and whenever I call the guys at Yourmobile go out of their way to get me sorted.

Everything that Yourmobile have done so far has been faultless, from getting me on a new bespoke contract to paying off my old network to getting me connected, all done quickly and without any issues. I wouldn’t normally sign a 3 year deal but the account manager is going to review the contract at 18 months or I can upgrade at 2 years so better than any direct network company. I like the proactive attitude of Yourmobile and how easy they are to deal with. I’ve used their chat facility on a number of occasions and this works really well for me as I’m not hanging on the end of a phone and this means I can get on with my day while they provide me with the information I have requested.

We have held our account with Yourmobile.com for four years now, we are glad we switched as not only do we have a great signal in 99% of the areas we cover we saved £130 per month on our previous costs. Since then we have renewed our contract and upgraded all of our handsets for a small monthly increase. If we have any issues at all, we aren’t subjected to long wait times to speak to the customer services team, unlike our previous provider where we often had to wait in excess of 40 minutes just to get through. Now we just call one number to speak to customer services and never wait more than a few minutes to speak to someone. Whatever we have needed Yourmobile.com have been able to help.