With over 2000 Trustpilot reviews, an average 4.7 stars and a 93% Good/Excellent rating we don’t mind blowing our own trumpet when it comes to service. The whole team here at Yourmobile pride ourselves on providing a fantastic service to our customers. But what makes a great customer service team, well here are a few things we pride ourselves on when providing business mobile phone contracts here at Yourmobile:
No Pushy Sales
We don’t want our customers to feel pressured into a sale that doesn’t work for them. Our team members are trained to find the right deal for you by listening to your needs. Such as this testimonial from Cathryn who reiterated that our sales advisor never made her feel pushed into a sale and was patient in finding the right tariff and hanset.
Another key element to our customer service success is having knowledge staff who can really help give you recommendations on both deals and handsets that will suit your needs. Hannah talks about this in her review on Truspilot where she got recommendations on the right deal for her.
Saving you money
We know that money matters, so if you have time left on your contract we will do our utmost to help you. This was the situation that we helped Ian with managing to save him money and giving him an upgrade: