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Benefits of mobile devices in business

Mobile phones are a vital piece of business equipment for many business owners and their staff. They can offer substantial advantages in the workplace.

Using mobile phones in business can boost productivity, mobility, safety and morale of your workforce. Mobiles can help employees to:

Improve customer service

Customers often demand and expect an instant response when making an enquiry. Providing employees in small businesses the chance to use mobile devices means that they can access and reply to any important emails or message at intervals throughout the day. This makes your customer base feel like they can have full trust in your services.

Work remotely

Mobile technology is redefining work. Employees no longer need to stay in their desks to work; they can do it from everywhere. Remote work isn’t just convenient for both employers and employees; studies have shown that it’s also more effective. According to Gallup’s report, employees across various industries who spent 60 to 80 percent of their time working remotely had the highest rates of engagement.

Remain in contact

In one compact device, business owners and managers can hold all of their important contacts’ information including names, phone numbers, e-mail addresses, and physical addresses. Extending the mobile phone supply to employees means that everyone within the company can stay in touch no matter where you are. This is important if you have field based employees which may not be able to come back to base frequently. Contact and communication between all members of your team is essential in providing a quality service.


One of the main advantages of using mobile phones in business is the accessibility. Important calls will not go unanswered simply due to the fact that a business owner or employee is out for lunch. By use of mobile phones, businesses are at an advantage due to the fact that employees of a company can be contacted regardless of location or situation. This is vital when communications of information which have a vast impact on the business need to be relayed as soon as possible.

For information on how we can help with business mobile phone packages please click here or alternatively contact us on 0345 222 6000.

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